FAQ
SHIPPING
The order will be shipped in 1-3 business days from the cleared payment (Friday and Saturday are days off in Israel).
The package will be shipped with express shipping (3-5 business days to most destinations) with the full tracking information.
PAYMENTS
The prices in the shop are in US Dollars. Payments must be received within three business days of purchase. Otherwise, orders will be canceled. I will ship items after payment has been cleared and will contact you to confirm that your item has been dispatched.
RETURNS
We accept returns within 14 days after you receive the package. The item must be in original condition and carefully packed. We will fully refund the order and shipping after receiving the package. The customer pays the cost of the return shipping.
CANCELLATION
Order cancellations must be done within two days of ordering. Exchanges are not accepted.
Cancellation requests, address updates, or change order requests must be made via contact form messages.
IMPORTANT
*Please make sure your postal address is correct. If the package is returned due to an incorrect address, an additional shipping fee will be charged for reshipping.
*The package returned as UNCLAIMED will be returned to the customer—in this case, an additional shipping fee will be charged. If the customer prefers to cancel the order, a full refund minus the shipping cost will be made.
*International buyers are responsible for any Customs FEES/taxes. The delivery times do not include any time your country's customs office may hold your package. The seller has no responsibility for postal delays due to busy periods like holidays or postal strikes.